Services

• We provide after warranty service for free for sets bought in our shops, you only pay spare parts.
• We offer paid service in our shops or at our customers.
• We can repair any defects in your home. - padi service
• We will solve claims with replacing defective units in your home – it is necessary to discuss the conditions with our complaints department.
• The firm offers to take over the responsibility for your computer equipment and to make a servicing contract.
• In Prague, the bought goods can be delivered by courier.
• The goods will be sent by the Czech Post all over the Czech Republic – paid service (delivery of goods over 10.000Kč for free).

• The assembly of the computer from chosen components takes 3 days in normal circumstances. The service fee is 500Kč.
• Every set is tested in the system of Microsoft Windows XP Professional. You will be given the test results “Test Report” to evidence the test.
• We can not guarantee 100 per cent compatibility and functionality in older operating systems – it is necessary to discuss it with our technical department.

• The assembly of the computer from chosen components takes 3 days in normal circumstances. We are able to build your PC in 5 hours, including testing. The service is charged 1000 Kč.

• Components in store are the need.
• This service is available at the store in Pribram.

We extended our service portfolio by network solutions and now we are able to supply our customers with all service concerning computer network - optical or metallic networks, hundreds of data ports or small, home networks. The service includes delivery of appropriate hardware. The main service we offer:

• Consultancy of structured cableway realisation (metallic or optical)
• Complete structured cableway realisation (cat5, cat6, cat7 including distribution for telephones, optical connections…)
• Complete realisation of WIFI network
• WIFI EZS coverage
• Alarm, analogue detectors
• Attendance systems
• CCTV (camera system), IP cameras
• Telephone switchboard
• VOIP
• etc.

• Building-up and testing PCs ..... 500 Kč
• Building-up and testing PC in 5 hours from the order ..... 1000Kč
• Installation of a sound card .... 100 Kč
• Installation of a graphic card ..... 100 Kč
• Installation of HDD ..... 150 Kč
• Installation of a CD Rom/CDRW/DVDRW ..... 150Kč
• Installation of a network card ..... 100 Kč
• Installation of a power supply..... 200 Kč
• Memory change, adding RAM to NB, CBU change ..... 100Kč
• Motherboard change ..... 400Kč
• Installation of a cooler VGA, CPU ..... 250Kč
• Upgrade PC (installation more than 3 components) .....400Kč
• Installation of MS Office ..... 250 Kč
• Installation of Windows ..... 400Kč
• Copying data from HD to HD, every started 10GB ..... 120Kč
• Data backup during a claim ..... 500Kč
• Technician’s service work – started hour ..... 500Kč
• CD burning ..... 150Kč
• Re-programming of BIOS ..... 300Kč
• Cleaning PC ... 100Kč